SHIPPING INFORMATION
- Shipping Rates - West Malaysia RM8 , East Malaysia RM15
- Singapore RM20 (Estimate 7-14 Working Days)
- International Shipping (Estimate 14 - 21 Working Days)
- FREE Shipping for selected item only
Custom
Destination countries may levy taxes on your purchased goods, which the receiver will be responsible for. Micisty Malaysia is not responsible for unpaid customs taxes, and will not provide refunds for orders sent back due to customs issues. Please check your country’s customs policies before placing your order.
Shipping Duration
Ready Stock:
Once an order is made, it takes 1-2 business days to prepare your package. Once your package is ready to be shipped, we ship it through J&T express shipping. With J&T express, it should only take 2-3 business days for your package to arrive at your door.
Though most of the orders are deliver on time, countries outside of Malaysia might experience some delay due to COVID19 shipping restrictions.
Backorder / Pre-order:
We estimated all backorder and pre-order item will be fulfilled in 3-4 weeks.
Please kindly understand that we do NOT offer cancellations due to these delays.
Your tracking code will be sent to you via email once it is shipped.
If your package does not arrive within 7 business days from shipment, please contact our customer service centre.
Please keep in mind that weekends and holidays do not count as business days.
Failure To Deliver
We are not responsible for packages sent back due to factors outside our control, such as the absence of the recipient, customs, etc. Additional shipping charges will result from such situations, which is not the same as our usual discounted shipping charge. When a shipment is sent back, there will be an email regarding the situation, and when proper action is not taken within 48 hours, we reserve the right to dispose the shipment.
Any re-shipping of the products, we will charge a delivery fees.